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Terms & Conditions
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ORDER
ACCEPTANCE |
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H2Oco. Inc. sells
wholesale to businesses engaged in the sale of products listed in our
catalog and on our web site. We reserve the right to refuse sales to
anyone and refuse any orders that are the result of clerical error or
error in quote. Possession of our catalog, any published price list or
access to our web site does not constitute the right to purchase
products from H2Oco. Inc.
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ORDERING
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Orders will be accepted
by phone, fax, e-mail, through our web site or at the counter. To
insure prompt and proper shipments, please order by catalog part
number and description.
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FAX
ORDER DISCOUNT |
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All orders received by
fax or electronically, complete with our part numbers, will receive a
2% discount. This discount will only apply to stocked product with H2O
Co. Inc. part numbers, in which part numbers are complete and
accurate. If confirmation of product number is necessary, discount
will not be allowed for that item.
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PRICES
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Prices are subject to
change without notice. Current prices at time of shipment will be in
effect. All prices FOB our warehouse; special order items may be
quoted "plus freight". Express deliveries are available but may be
subject to handling charges. Volume discounts are available; ask
salesman for current program details.
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MINIMUM
ORDER |
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Minimum order is $20.00.
We will gladly ship orders under our minimum for a $5.00 handling
charge.
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WILL
CALL ORDERS |
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To help speed up our
sales counter, all orders placed via phone or fax at least one hour
prior to pick-up will be given priority at the counter. Upon arrival
for pick-up, let us know you have an order in house and we will
expedite confirmation and shipment of the order.
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RETAIL
CUSTOMER WILL CALL |
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We are happy to
facilitate order pick-up by your customers. This service is available
for dealers with open terms. Please determine your customer’s needs
and place the order in advance. Collect payment from your customer and
have them present their paid invoice for pick-up at H2Oco. Inc.
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RETURNED
CHECK |
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If a check is returned
to H2Oco. Inc. for any reason, your account is automatically put on
C.O.D. there is a charge of $25.00 for each presentation of a returned
check, plus interest from the date of invoice. Interest is charged at
2% per month.
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C.O.D.
TERMS |
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All materials must be
paid for in cash at the time of purchase. Company checks are accepted
upon prior approval. Your order will be shipped C.O.D. unless payment
has been made in advance.
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OPEN
ACCOUNTS |
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Terms are available for
accounts in good standing and upon prior credit approval. A $75.00 per
month minimum purchase is required to maintain an open account. All
invoices are due within the terms established. Please pay the invoice
in full and advise on your check which invoices you are paying.
Interest will be charged on all past due invoices at 2% per month.
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SPECIAL
ORDERS |
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Items not stocked in our
warehouse may be special ordered upon request. A deposit of 50% is
required on all special order items and is non-refundable. Special
order items must be picked up within ten days.
SPECIAL ORDERS CANNOT BE CANCELLED OR RETURNED. |
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RETURNS
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No returns after 30
days. You must call and obtain a return authorization number to return
any item. A copy of the original invoice, or the invoice date and
number, must be provided for authorization. All returns must be new,
re-sellable, and in the original carton, undamaged. All returns are
subject to a 20% restocking charge. No cash refunds. Electrical
equipment will not be accepted for return. All returns must be shipped
prepaid. NO RETURN ON SPECIAL ORDER ITEMS.
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FREIGHT
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All orders will be
shipped F.O.B. our dock in Salt Lake City, Utah. Orders will be
shipped via UPS or your choice of common carrier. If a carrier is not
specified, your order will be shipped with the carrier of our choice.
UPS shipments will be pre-paid by H2Oco. Inc. and added to your
invoice. All other shipment will be made freight collect.
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DAMAGE
CLAIMS, CARTON SHORTAGES |
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All damage and shortage
claims should be noted on freight bill prior to accepting shipment and
must be filed with the carrier. Deductions will not be allowed as
H2Oco’s responsibility ends with consignment to the carrier, but we
will be glad to assist you in any way we can.
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SHORTAGE
CLAIMS |
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All claims for shortages
must be made within three (3) days
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WARRANTIES
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All equipment and/or
materials covered by a manufacturer’s warranty shall be limited to the
coverage provided by that warranty and are the responsibility of the
manufacturer. No other warranties are expressed or implied by H2O Co.
Inc. or their agents and representatives. |
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